We are paying attention to every detail and we are instituting new protocols for all appointments.
COVID-19 Screening is mandatory! Two screenings:
1) Via phone a few days before appointment.
2) The day of an appointment Prior to entering the office.
Before your appointment:
If you or your child is not feeling well or if you believe your family has been exposed to COVID-19, please call and reschedule your appointment. This applies to any patients who have not been feeling well the past two weeks.
Please be efficient with your time. If there is need to update any information, medical changes, address, or insurance please inform us before your appointment. Please remember to bring your own pen.
During your appointment:
Please be on time for your schedule appointment as we try to minimize wait time. We may need to reschedule your appointment if your appointment time is not honored.
Call when you have parked and an employee will come out and screen anyone entering the office. (via questionnaire and temperature reading)
Everyone entering will have their temperature taken, if a fever is present (greater than 100.4 degrees), we must reschedule your appointment.
Once you have been screened remain in your car and we will contact you when it is time to enter for the appointment.
Everyone entering our office will be required to have a face covering and to sanitize your hands. PPE is still in short supply, we will not be able to provide you with one.
In compliance with new regulations, we encourage one parent/guardian to child, siblings will be allowed only if scheduled for a simultaneous visit. In fact, we have been asked to see children independently who are comfortable doing so. We highly recommend parents and other children without an appointment to wait in the car. After the appointment is done, we can escort your child to your car. Safety Precautions:
Our practice diligently follows and exceeds universal precautions recommended by CDC and NC Dental Board and adheres to standards of infection control.
We are wiping, disinfecting, and staying vigilant cleaning all areas of patient care and public areas. We are taking temperatures on our doctors and staff at the beginning and end of each day.
HEPA Air Purifiers installed through out the office.
New Attire- you may notice us wearing different types of facemasks, jackets, protective coverings, etc. during different procedures, please help us by preparing your child for these changes.
Thank you for supporting us during and after these challenging times. As you and your child’s partners in health, we will always be here to serve you!
Safety first, Safety always.
With gratitude and love,
PS: Do not forget your masks and a pen!!